Our focus is on achieving client satisfaction

"I wanted to personally thank you for your exemplary service during our recent transition (of adding a second location for our business).

Owning a growing business that is totally run by Apple products, I was very dependent on a local provider of tech support for Macs. When I discovered they had closed (with no notice to their customers) I was at a loss as to how we would continue our rapid growth and still have the experts we needed to depend on.

I am so grateful to have found Optimac! Although reluctant due to the great geographical distance between us, I couldn't be more pleased that we are now a client. You have repeatedly gone above and beyond to give us the support we need, ensuring our business can run smoothly and without interruption.

Your advice on how to initiate data back up (on and off-site) and introduction to Daylite have been invaluable. You have made yourself accessible to myself and my staff (along with other service providers) on a moments notice, enabling business to run uninterrupted.

In a society that seldom offers quality customer service, Optimac is a rarity! I appreciate you allowing me the opportunity to run my business without worry that myself and my staff have the technical support we need.

I openly and wholeheartedly refer you to other businesses, as I know you will serve them well.

Again, thank you for your professionalism and the excellence in which you conduct your business.

Best regards,
Theresa"

~ Theresa S., Interpreting service


"I wanted to thank you for the comprehensive training session. You covered almost all conceivable situations that would be encountered in day to day practice. Kim and Kristi had only a couple of minor questions all week and were able to get the rest of the staff up to speed with the basic functions that they need to use. K & K are really pleased with the software and so am I. You were definitely worth the price of admission.

Thanks again,
Kevin"

~ Dr. Kevin G., Internist


"I wanted to drop a quick note of thanks for all of your help in helping us get the system components together. It's nice that customer service survives in the technoculture, and please know your name tops a one-person list of recommendations if anyone's interested in our awesome-opossum POS.

Yours,
Arthur"

~ Arthur S., Music products retailer

"Scott,

I just wanted to take a minute at the end of a busy day to say thank you. Becky and I are always impressed by your expertise and today you really saved us. Everything works. I know we've talked about this before, but you really know your stuff and I truly appreciate your help. You are a great guy both personally and professionally.

Thank you again,
Rob"

~ Dr. Robert O., Otolaryngologist


"BTW, thanks for everything. You are a very good teacher and either are exceptionally patient or medicated."

~ Dr. Sharon K., Opthamalogist


"Thank you for all your patience and hard work. I was very impressed with your training abilities!"

~ Tammy C., Dental office manager


"Marie is really doing well with migrating and importing data from MediMac to MacPractice. This speaks well not only for the MacPractice software, but also for your instruction, your help, your reassurance and your availability!"

~ Dr. Richard S., Cardiothoracic surgeon